MYSTIC RIVER RESORT FAQ'S

Due to the fact that Belize was once a British colony, it is English speaking. Spanish is also spoken throughout Belize.

Visitors to Belize are required to be in possession of valid passports and return/onward tickets upon arrival. Belizean officials will provide a 30 day entry stamp to visitors, who meet these requirements. Visas are not required for citizens of the U.S., European Union, Commonwealth or Caricom Nations, Mexico, Austria and Costa Rica. Visas are required for all other nationalities and can be obtained from any Belizean Embassy, consulate or British Embassy. For further information on visa entry requirements please visit the Belize Tourism Board website.

Direct flights to Belize fly into Belize City (BZE) Philip Goldson International Airport. More and more airlines add direct flights to Belize each year and seasonally. In fact, Alaska Airlines just added several direct flights from the US to Belize. Below is a list of flights to Belize and more flight details.

Intercontinental flights to Belize City

International flights to Belize City

Flights from Canada to Belize City

There are 2 airports in Canada that have non-stop flights to Belize City.

From Calgary and Toronto, you can fly with WestJet.

Flights from Guatemala to Belize City

If you are looking for a direct flight from Guatemala to Belize City, there are 2 airports to choose from.

From Flores, direct flights are offered by Tropic Air.
From Guatemala City, you can fly non-stop with Maya Island Air or TAG Airlines.

Flights from Honduras to Belize City

Roatan is the only city in Honduras with direct flights to Belize City. From Roatan, direct flights are offered by Tropic Air.

Flights from Mexico to Belize City

In Mexico, the only airport that has a direct connection to Belize City is Cancún. From Cancún, you can fly non-stop with Maya Island Air or Tropic Air.

Flights from Panama to Belize City

There is 1 airport in Panama that has a direct connection to Belize City, which is Panama City. From Panama City, direct flights are offered by Copa Airlines (Star Alliance).

Flights from United States to Belize City

United States is well-connected to Belize City (BZE) with 13 airports around the country that have direct flights to the airport.

From Atlanta, direct flights are offered by Delta (SkyTeam).
From Charlotte, the only airline with direct flights is American Airlines (Oneworld).
From Chicago, you can fly non-stop to Belize City with United Airlines (Star Alliance).
From Dallas-Fort Worth, the only airline with direct flights is American Airlines (Oneworld).
From Denver, direct flights are offered by Frontier Airlines, Southwest Airlines and United Airlines (Star Alliance).
From Houston, you can fly non-stop to Belize City with Southwest Airlines. This is a seasonal route that starts in December and ends in April.
From Houston, direct flights are offered by United Airlines (Star Alliance).
From Los Angeles, direct flights are offered by Alaska (Oneworld), American Airlines (Oneworld) and United Airlines (Star Alliance).
From Miami, you can fly non-stop to Belize City with American Airlines (Oneworld).
From Minneapolis, you can fly non-stop with Delta (SkyTeam) or Sun Country Airlines. This is a seasonal route that starts in December and ends in April.
From New York, direct flights are offered by United Airlines (Star Alliance).
From Orlando, you can fly non-stop to Belize City with Frontier Airlines.
From Seattle / Tacoma, direct flights are offered by Alaska (Oneworld). This is a seasonal route that starts in December and ends in April.

Domestic flights to Belize City

Flights from Belize to Belize City

There are several airports within Belize that have domestic flights to Belize City (8 in total).

From Belize City, Caye Caulker and Dangriga, all direct flights to Belize City are operated by Maya Island Air and Tropic Air.
From Independence, the only airline with direct flights is Maya Island Air.
From Placencia and Punta Gorda, you can fly with Maya Island Air and Tropic Air.
From San Ignacio, direct flights are offered by Tropic Air. This is a seasonal route that starts in December and ends in April.
From San Pedro, you can fly non-stop with Maya Island Air or Tropic Air.

Alternative airports near Belize City

Flying to an alternative airport near Belize City could give you other options to reach your destination. For example, the possibility to fly with a different airline or alliance, or finding a cheaper airfare. For this reason, alternative airports near to Belize City (BZE) are listed below. The closest alternative airports are Belize City (TZA) and Caye Caulker (CUK).

Click here to see Alaska Airlines flights to Belize

Mystic River Resort is approximately 2.5 hours by road. To avoid a long journey by road, there is the option of direct flights from International on Tropic Air, one of two local Belizean airlines. Tropic Air flies to our nearest town, San Ignacio, on certain days of the week. The flight is about 30 minutes and the airstrip is about 40 min from the resort. Please ask our reservation desk for more details. We would be happy to book your flights for you.

Mystic River also has our own helipad and flights with Astrum Helicopters is also an option for our guests.. 

Mystic River Resort is a 20 to 25-minute drive from San Ignacio. The 14 km drive largely consist of new paved roads and about 10-15 mins of dirt road to the resort.

Due to our unique and sound eco-system, mosquitos are scarcely found in the Mystic jungle environment and risk of malaria is low. It is not necessary to take anti-malaria medication unless you desire or your doctor highly recommends it. For a list of recommended vaccines and shots please visit the CDC’s guide for traveling in Belize.

We accept Visa & Mastercard only. Discover and Amex are no longer accepted within Belize. We also accept U.S. or Belizean currency in cash.

Yes. Both Atlantic Bank and Belize Bank in San Ignacio town have ATM machines which will dispense Belize dollars on cash withdrawals.

We use standard 110V US outlets. If you are coming from outside the US, you will need an adapter.

We offer complimentary WiFi in our restaurant and public areas. It is sufficient for downloading email, video chat, and popular social media channels.

Absolutely! Our kitchen crew is on hand to cater to almost any dietary requests, food restrictions, or allergies. Please let us have one week’s notice to prepare for any dietary needs mentioned above.

No, we welcome children of all ages -please view our activities page to learn more about all of Mystic River Resort offers for children and families visiting Belize.

We currently do not offer babysitting services on a regular basis but childcare can be arranged upon request for short sessions, ideally more than 1 week before your arrival. All children must be under adult supervision, at all times on the Mystic River Resort property.

Highchairs are available in our restaurant and car seats can be provided upon request for transfers or tours. However, it is not a law requirement in Belize for toddler or infants to use car seats or booster seats. A pack and play can be provided for babies and toddlers.

For more information on what our adventure tours are like, we recommend you browse our Adventure page. There are many tour operators who offer the same tours. Why use Mystic River guides? Because our team consists of extremely qualified, super friendly, experts in different fields and our tour desk is able to match your adventure needs precisely with the right guide and tour -for you!

Yes, ground transportation can be provided in and around Belize and neighboring cities. Our knowledgeable team of tour guides can provide valuable information along your drive and we can arrange adventure stops en route if you so desire. Car seats are also available for younger children. Assistance with domestic flight bookings within Belize can also be done by our reservations team.

Mystic River Resort is a two hour drive from the Belize International Airport. We offer transfer services which can be scheduled upon request. There are three daily flights scheduled to San Ignacio’s Maya Flats Airstrip. The airstrip is a 20-minute drive from the resort and transfer service and flight reservations can also be arranged with us.

 Click here for driving directions

No. All our cabins are furnished with ceiling fans and each room has an additional standing fan.

Yes, we do! Laundry service includes: wash, dry and folded. Due to our power supply, we encourage guests to do full loads to maximize the power use. We can also dry shoes overnight after water activities. Contact us for pricing details.

Yes, our La Palapa bar offers a wide array of specialty drinks as well as local and imported wines and spirits. The bar opens at 6 am and closes when the last guest goes to bed.

Due to our off-the-beaten-path location, cell reception is not available at the resort. For Emergencies, please don’t hesitate to provide family, friends, and colleagues with our main resort numbers: USA +336-510-0675, Belize +501-672-4100, WhatsApp +501-671- 4101. We will be sure to locate you and pass on any messages.

Belize enjoys a comfortable subtropical climate with a yearly average temperature of 84 degrees fahrenheit (29 degrees celsius). Two main seasons are observed in Belize: wet and dry. Our rainy season being June through December and mostly dry throughout the rest of the year. In the cooler months, nighttime temperatures rarely fall lower than 60 degrees Fahrenheit. April and May are our hottest months and the coolest months are December & January. Although not always 100% accurate, we recommend the local weather bureau for up-to-the-hour updates: www.hydromet.gov.bz

It’s not likely that we will experience a hurricane but please note when booking that Belize hurricane season commences on June 1st. Mystic River Resort has a fully prepared Hurricane Shelter and Hurricane Preparedness plan. Our management and staff are fully trained to evacuate if necessary or provide safe lodging for our guests. We strongly recommend that our guests take out adequate travel insurance in the event that airports are closed in such an unlikely event.

You are welcome to book your tours in advance. Our reservations team has all the information available and our website provides detailed information on all tours and onsite activities. If you prefer to wait until you have arrived, our very knowledgeable and efficient tour desk and tour managers will be on hand to help you plan all your adventures and on-site activities once you are here. In peak season (December – April), we do recommend giving us at least a week’s notice for bookings of ATM. Due to the rainy season which can be unpredictable at times and ATM’s location in a river system, this tour specifically is in very high demand. Mystic River Resort cannot be held liable for tours cancelled due to unforeseen weather conditions.

Sorry, meals are not included in room rates. 

Other restaurants are available at nearby lodges, in San Ignacio or Benque and Succotz Village. Drive time is approximately 25-30 minutes away. We can offer a transfer service for guests who would like to venture out for local cuisine. Contact us for pricing.

Our spring-fed tap water goes through several stages of filtration and is potable. Purified water is available throughout the resort and in the restaurant and yoga palapa. Please bring along your water bottle and refill as often as needed.

We have a very well stocked first aid cabinet on site and all our tour guides and managers are first -aid trained. We have 2 excellent hospitals – La Loma Luz and San Ignacio Medical with excellent emergency wards – about 40 minutes away. We have 24 hours medical assistance available from 3 doctors in town and we have a helicopter air-evacuation service available. We have three pharmacies who have proven very helpful with emergency prescription needs.

Drones are only permitted in Belize through special application to the Civil Aviation Company and can only be for commercial or contractual needs. Mystic River Resort makes every effort to protect our wonderful natural environment which is so key to our guests enjoyment and the intrusive nature of drones to our natural habitat is something we would like to avoid.

In the rainy season – mainly August through October, a 4 wheel drive is recommended for driving throughout Belize as most sites access are off-road and dirt roads.

Sorry, pets are not allowed at Mystic River Resort.

Yes, please see our Wedding & Romance page under activities!

Unfortunately we are not. Due to our remote rainforest location, and the steep riverbank requires access through walking paths with hills, not only to our cabins but our public areas such as restaurant as well.